Privacy Policy

1. Introduction

Glawi ("we", "our", "us") is a digital marketing agency registered in Istanbul, Turkey. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website at glawi.com or engage with our services. By accessing our website or using our services, you acknowledge that you have read and understood this policy.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number, company name, and website URL that you voluntarily provide through our contact form or direct communication.
• Usage data: IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically when you browse our website.
• Cookies and tracking data: information collected through cookies, pixels, and similar technologies as described in our Cookie Policy.
• Business data: project details, budget information, and service requirements you share during consultations or through our forms.

3. How We Use Your Data

We process your personal data for the following purposes:

• To respond to your enquiries and provide the services you request.
• To communicate with you about projects, proposals, and service updates.
• To improve our website, services, and user experience.
• To analyse website traffic and usage patterns.
• To comply with legal obligations and protect our legitimate interests.
• To send marketing communications where you have given consent, which you may withdraw at any time.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Consent: where you have given explicit consent for a specific purpose.
• Contractual necessity: where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.
• Legitimate interest: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights.
• Legal obligation: where processing is necessary to comply with applicable law.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service providers: trusted third-party companies that assist us in operating our website, conducting business, or providing services to you, subject to confidentiality obligations.
• Analytics providers: such as Google Analytics, to help us understand website usage.
• Legal authorities: where required by law, regulation, or legal process.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months. Analytics data is retained according to the policies of the respective analytics provider.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, correct, or delete your personal data.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at hello@glawi.com.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: